How it works

How our IT recovery process works

Every collection follows the same simple route, and every piece of equipment is assessed individually.

  • Request
  • Assess
  • Collect
  • Process
  • Reuse / Recycle
01

Tell us what you have

Submit a quick collection request with details about your equipment.

The collection request form asks for the basics: who you are, roughly what equipment you have, its condition and where it is. It takes a couple of minutes and there is no obligation.

02

We assess it

We review the equipment, quantity, condition and location.

Every request is assessed individually. Equipment type, quantity, condition, location and potential recovery value all affect what we are able to do.

03

Arrange collection

If suitable, we agree a convenient collection arrangement.

If we can help, we agree a collection arrangement that suits your site, access and timings. Nothing is confirmed until we have discussed it with you.

04

Recover what's useful

Equipment is assessed for reuse, refurbishment or component recovery.

Equipment is assessed item by item for reuse, refurbishment or component recovery, with appropriate data-handling procedures applied during processing.

05

Move it forward

Suitable equipment gets another useful life. Equipment that cannot reasonably be reused is sent through appropriate recycling channels.

Suitable equipment gets another useful life. Anything that cannot reasonably be reused is directed through appropriate authorised recycling routes.

Assessed individually, every time

There is no single answer for a batch of unwanted IT. Two laptops of the same model can end up on different routes depending on condition, age and demand. That is why we assess each request — and each item within it — rather than quoting a blanket outcome in advance. Nothing about a collection is confirmed until we have reviewed the details with you.

Request a Collection

Have unwanted IT equipment taking up space?

Tell us what you have and we'll assess whether LoopForward can help.

Request a Collection
Request a Collection