Question 1

What equipment do you collect?

Accepted Answer

Business IT equipment such as laptops, desktop PCs, monitors, servers, networking equipment, phones and tablets, printers, storage devices and IT peripherals. If you have something that is not on the list, send us the details and we will let you know.

Question 2

Do you collect from businesses in Leeds?

Accepted Answer

Yes. LoopForward is based in Leeds and is initially focused on businesses in Leeds and West Yorkshire.

Question 3

Is collection free?

Accepted Answer

Collection arrangements depend on the equipment, quantity, location and potential recovery value. Submit a request and we'll assess the details.

Question 4

What happens to equipment after collection?

Accepted Answer

Equipment is assessed individually. Suitable items are prepared for reuse or refurbishment, useful components may be recovered where appropriate, and equipment with no realistic reuse value is directed through appropriate authorised recycling routes.

Question 5

Can you handle equipment containing data?

Accepted Answer

IT equipment often contains business, employee or customer information. Our process is designed to keep equipment controlled during collection and processing, with appropriate data-handling procedures developed as the business grows. Please ask us about data handling so we can talk through your specific requirements.

Question 6

Do you buy used IT equipment?

Accepted Answer

Some equipment has useful resale or reuse value and that is reflected in the arrangement we discuss with you. Value depends entirely on the equipment, its condition and quantity, so we assess each request individually rather than quoting in advance.

Question 7

What happens to equipment that cannot be reused?

Accepted Answer

It is sent through appropriate authorised recycling routes rather than being kept in circulation unnecessarily.

Question 8

Do you accept broken equipment?

Accepted Answer

Often, yes. Faulty equipment can still hold useful components. Tell us the condition in your request and we will assess it.

Question 9

Do you collect from homes?

Accepted Answer

LoopForward is initially focused on business collections rather than household collections.

Questions businesses ask us first.

Have unwanted IT equipment taking up space?